Business Process Management
Themen & Inhalte
- Process management lifecycle
- Principles of business process modeling using BPMN
- Process analysis
- Technologies for business process automation (e.g., BPEL)
- Business process outsourcing
- Process mining
- Further elaboration of lecturing material
- Exercises from the field of BPM
- Solving process modeling tasks using BPMN
The module is concerned with theories, concepts, methods, and practices to analyze and continuously improve business processes. Students have the opportunity to develop a variety of skills, including:
- Students understand the origins, motivations and objectives of business process management and are familiar with the process management lifecycle.
- Students appreciate the role and potential of information and communication technology to improve business process performance.
- Students are familiar with the basic principles of qualitative and quantitative process analysis.
- Students have a sound knowledge of BPMN and are able to create process models for basic and advanced business processes.
- Students acquaint themselves with methods for assessing the relative merits and demerits of business process outsourcing.
- Students have a basic understanding of process mining and recognize the potential and limitations of automatic process detection.